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Jack Mashford & Pippa Bird
Representation in care: How inclusive tech is transforming person-centred planning
Join Care Control and Circle Case Management for a powerful discussion on how technology providers can take real action to make their software more inclusive. This talk will explore the importance of representation in digital care tools, spotlighting how a young service user’s feedback led to the creation of customisable, inclusive body maps within Care Control. Learn how the ability to reflect different ages, skin tones and physical differences – including limb amputation – can empower individuals and improve the care planning process. A must-attend session for anyone passionate about person-centred care and inclusive innovation.
Speaker Bio:
Join Jack Mashford, Business Development Manager at Care Control, and Pippa Bird, Director of Circle Case Management, as they explore how care technology can be more inclusive by design.
In this session, Jack and Pippa will share the story behind their collaborative work to adapt Care Control’s Body Maps feature after feedback from a young service user who didn’t feel represented in their care plan. The result? A more inclusive toolset featuring customisable body maps for different ages, skin tones, and limb differences – all designed to support person-centred care.
Discover how meaningful change can happen when tech providers listen, adapt, and co-create with the people who use their tools every day.
