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Westpoint Arena, Exeter - 16th July 2025

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Privacy Policy

1. Introduction

Welcome to RPM Events LTD's Privacy Policy.

RPM Events LTD ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you interact with us online or in person—whether you are attending, exhibiting, or enquiring about one of our events.

2. Who We Are

RPM Events LTD is registered in England and Wales with company number [Insert Company Number] and registered office at:

3a Carn Brea Business Park, Barncoose, Redruth, England, TR15 3RR

For questions regarding this policy or your personal data, contact:

Email: ryantreloar@rpmeventsltd.co.uk
Phone: 0204 517 8886

3. What Information We Collect

We may collect and process the following types of data:

  • Identity Data – full name, company name, job title.

  • Contact Data – address, email address, phone numbers.

  • Financial Data – payment card details (processed securely via third parties).

  • Transaction Data – details of payments to and from you and event bookings.

  • Technical Data – IP address, browser type/version, time zone, device information.

  • Usage Data – information about how you use our website, products, and services.

  • Marketing and Communications Data – preferences for receiving marketing from us.

4. How We Collect Your Data

We collect personal data through:

  • Direct interactions (filling out forms, attending events, contacting us).

  • Automated technologies (cookies, analytics tools).

  • Third-party sources (partners, payment processors, social media).

5. How We Use Your Data

We use your personal data for the following purposes:

  • To process event bookings or exhibitor registrations.

  • To communicate with you regarding your bookings or enquiries.

  • To send relevant marketing and promotional materials (if opted-in).

  • To manage payments and prevent fraud.

  • To improve our website, services, and customer experience.

6. Legal Basis for Processing

We rely on the following legal bases under the UK GDPR:

  • Contractual necessity – to fulfill a contract with you.

  • Legal obligation – to comply with laws.

  • Consent – where you’ve explicitly given permission.

  • Legitimate interest – for business interests that do not override your rights.

7. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal).

  • IT and system administration services.

  • Marketing platforms (e.g., Mailchimp, Meta, Google).

  • Event partners or sponsors (only with consent).

We do not sell your personal data.

8. International Data Transfers

If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or transfers to countries deemed adequate by the UK government.

9. Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

11. Your Data Rights

Under data protection laws, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Object to processing or request restriction.

  • Withdraw consent at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

Visit www.ico.org.uk for more information.

12. Cookies

Our website uses cookies to improve your browsing experience and analyze traffic. You can control cookie settings through your browser or our cookie banner.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

14. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website with the updated date.

15. Contact Us

For any questions about this Privacy Policy or to exercise your rights, contact:

Ryan Treloar
Director, RPM Events LTD
Email: info@rpmevents.co.uk
Address: 3a Carn Brea Business Park, Barncoose, Redruth, England, TR15 3RR

Countdown

Meet with over 2000 buyers and decision makers from the care industry!

The Care & Occupational Therapy Show has been running for 5 years. This year's event will include buyers from Care Homes, Domiciallary care companies, Care Groups, NHS, Trusts, Indivdual Carers, Individual Practitioners also. Attracting around 2000 visitors it will truly be a festival of business for the care community.

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