Speakers

What to expect from the CQC Single Assessment Framework

Barchester Healthcare have had nearly 30 assessments under the CQC Single Assessment Framework since it was launched. Sue is looking forward to sharing her experience and what you can expect as well as some tips to help you succeed in your next CQC assessment.

Speaker Bio:

Sue Sheath is Director of Regulation and Quality Improvement for Barchester Healthcare, a position she has held for 11 years.  Prior to joining Barchester, she worked for the Care Quality Commission in the South East with a team of 100 inspectors and responsibility for 5,000 services.  Sue has also worked in the retail sector for some of the biggest names in their field, including Vodafone Retail and started out working for British Airways, where her love of travel developed.  
Sue also heads up an informal network of 80 care quality leaders in adult social care which network meets to share best practice and drive improvement in the sector and the group has contributed to recent published reviews of the CQC.  In 2024, Sue recorded a podcast about Barchester Healthcare’s experience of the CQC Single Assessment Framework and she has delivered sessions at a number of events in relation to regulation, quality improvement and governance.