Speakers

The importance of face-to-face training in the care industry

Training within the health and social care industry is absolutely vital to ensure that care staff are competent. During the pandemic, the requirement for training remained and in fact became an important component for supporting staff through an incredibly challenging time. E-learning became a central resource for care providers, however, following on from Covid-19, many are still heavily reliant upon e-learning as a method for training their staff. Nobody can deny that e-learning still has its place within the training of care staff, especially with the digital age we are living in, but it is also essential we return to face-to-face training. This session will focus on why face-to-face training is so important within the health and social care sector. We will address the benefits of face-to-face training for the care provider, the staff and most importantly for service users and tips for finding effective and high-quality face-to-face training.

Speaker Bio

Hannah is a fully qualified teacher and trainer with over 20 years’ experience within the health and social care industry. She holds a first-class honours degree in Health and Social Care as well as a diploma in Education and Training. She has a wealth of experience, from working as a HCA, to a Care Manager running a supported living service for adults with learning disabilities and then as a Compliance Manager refining quality assurance systems, providing training and improving CQC ratings. In 2023, Hannah set up Wright Way Training with an aim to use an approach where staff training is fun, inspirational and motivational. Using her vast knowledge and experience, Hannah captures her audience with real world examples from her own practice, engaging and empowering them to want to learn. Providing a positive training experience can only result in positive outcomes, everyone should learn with a smile on their face.