Dennis Madden
One System, One Platform, One Record for Care Management
The OneTouch Platform is a single, end-to-end care management system built to serve the full spectrum of care from domiciliary care to day services, reablement, learning disabilities and disability support. Designed with care providers in mind, it replaces the complexity of disconnected tools and fragmented processes with one unified, intuitive platform that works the way your team works.
In this demo, Dennis will walk you through how the platform does three things exceptionally well. It saves time by significantly cutting the administrative burden on care staff, automating scheduling, reporting and documentation so that teams spend less time on paperwork and more time with the people who need them. It improves coordination, showing how personalised care plans are communicated clearly and consistently across clients, families and wider healthcare providers, so that nothing falls through the cracks. And it drives better outcomes, with compliance, governance and real-time reporting built in from the ground up, giving managers the visibility and confidence they need to deliver exceptional, auditable care.
Throughout the demo you will see what makes OneTouch different is not just what it does, but how it was built. Every feature you will see exists to solve a real problem that care providers face every day. From streamlining stakeholder communication to empowering service users to engage meaningfully with their own care, the platform puts people at the centre of every workflow.
By the end of this session, you will see how OneTouch brings every operational tool into one place. One system, one platform, one record.
Speaker Bio
Dennis has lived and breathed care management software for decades, from the boardroom as CSO to the frontline conversations he has today as Business Development Manager. His depth of knowledge is matched only by his genuine care for the practitioners using the OneTouch Platform and the care industry as a whole.
Sessions
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One System, One Platform, One Record for Care Management.23-Jul-2026Seminar 2