Speakers

CQC Compliance, business performance, workforce wellbeing & resident quality of life. Some Providers' strategies

Anita Astle, Issac Theophilos and Geoffrey Cox, between them, have an enormous amount of experience running successful Care Homes and will present briefly in the limited time available, on some key individual perspectives concerning business performance, sustainability, regulatory success and workforce retention.

These are of course highly challenging, complex and uncertain times. The challenges are well documented, governmental under investment, poor commissioning, unstable markets, recruitment challenges and ineffective regulation against a back drop of increasing complexity, increasing expectation from virtually all stakeholders, and a somewhat unforgiving culture that can operate within the Health and social care commissioning infrastructure.

They will be happy to share some top tips which they believe have been successful in their organisations and will be happy to answer questions on these subjects to support fellow providers.

This care show will co-incide with the early days of the new administration. What will change, when it might change and how any election pledges or policies will be implemented, will be important questions of course. Yet it seems that with the enormity of the multiple challenges in prevailing conditions, the woeful state of public finances, Providers will not likely be expecting any comprehensive change, very quickly.

It will no doubt will be increasingly essential to develop our own services to meet these rising challenges as best we can, and as we always have done. Probably, sharing strategies, methodologies and proven initiatives between us will accelerate our individual resourcefulness, resolve and effectiveness.

Speaker Bios:

Anita Astle, MBE

Anita Astle MBE RGN QI is the owner of Wren Hall, an Outstanding Nursing Home in Nottingham, and a dedicated Registered General Nurse. Anita has a very hands-on role as manager of the Home, and as team leader and mentor to a truly outstanding team.

Wren Hall has won multiple national awards over many years and is recognised as a Dementia Specialist Service.

As well as being the Managing Director of Wren Hall since 1989, Anita is also an Executive Director of Nottinghamshire Care Association, representing care providers to improve the quality of their services and working in partnership at a strategic level with NHS bodies and Local Authorities.

As well as being an activist in many other groups, Anita is also a board member of the National Care Association.

Issac Theophilos

Issac Theophilos is the owner of two care homes in Torbay, Aveland Court and Lorna House is one of the top care home consultants in the UK. Issac is the author of Amazon bestselling book ‘How to get Outstanding’.

With his innovative care consultancy, Outstanding Care Homes, Issac brings together excellent consultants with a successful track record in the care home sector with compliance, training and development, leadership, culture and business performance.

He attended LSE and Canterbury Christ Church University and has an MBA in Leadership and Healthcare Management.

Geoffrey Cox

Geoffrey Cox is the Managing Director and owner of Southern Healthcare, a Care Provider with four nursing homes in Devon rated eitherof which 3 are rated ‘Outstanding’ and the other ‘Good with outstanding in well led.

Geoffrey is also the CEO of The Eden Alternative UK, a community-interest training company, promoting training and development the Eden Alternative philosophy of care, a modern model of care focusing on addressing loneliness, helplessness and boredom in the resident population and enhancing wellbeing and partnership working in the team.

He is a director of the Devon Care Homes Collaborative and the National Care Association an active member of the Care Alliance Association and the Reinventing Social Care team.