Keynote Speakers

Cllr Andrew Leadbetter

Responsibility (a) as Lead Member for Adult Social Care for the discharge of all the Council’s statutory functions, powers and duties under Social Services legislation and all the functions of the Council which relate to the care and welfare of adults and those entering adulthood, including those with additional needs, the commissioning of integrated social care and health services for those in need; adult protection and harm reduction services and the provision of services for families with most complex needs and support for careers and (b) for fulfilling the Council’s statutory lead role in relation to the Council’s Health & Wellbeing Board.

Cabinet liaison for co-ordinated management of the Council’s plans and policies and the integrated delivery of services for the people of Exeter by the County Council and partner organisations acting as the Cabinet proponent for advancing the needs of and aspirations of the County’s Capital City.

Speaking at: 10:00 - 10:05 (Welcome and Exhibition Opening)

John Bryant

Torbay Council and South West ADASS Lead.

As Head of integration and development, chair of the South West ADASS workforce leads and a consultant to other bodies he brings a range of perspectives and solutions which include creativity and innovation through to communication and marketing, performance and financial management. These elements have all been brought together with the culmination of several years of work producing the living well@home programme and proud to care South West. A collaboration of sixteen local authorities and Health Education England South.

Speaking at: 10:05 - 10:30

Nicky Nendick

I am Head of Inspection, Adult Social Care, in the Care Quality Commission. I am responsible for the monitoring, inspection and regulation of care homes and other adult social care services in the South West. We have nine teams of inspectors in the South West with approximately 70 inspectors. We are all based in the South West and we work closely with others in health and social care to improve the quality of care provided for people.

I started my career as an Occupational Therapist, working both in hospitals and the community. I then specialised by working with children with disabilities and their families before moving on to developing rehabilitation services and intermediate care services for older people.

I live on Dartmoor with my husband, two teenage children and a number of animals.

Speaking at: 10:45 - 11:15

Jim Thomas

Jim Thomas is Skills for Care’s Programme Head for Workforce Innovation.

Title - The rise of the machines (and what this means for social care)

He has led a broad range of national workforce Innovation programmes. These include developing and testing a framework for workforce redesign in social care, the development of principles for workforce integration and the creation of skills led approaches to community development.

He is currently leading Skills for Care's contribution to the transforming care programme and is a social care NICE fellow.

Jim is a keen cyclist, runs an independent artist management company and owns an independent record label (LHMRecords). He is a qualified hypnotherapist and NLP Master Practitioner.

Artificial intelligence and robotics might not seem to have much relevance to social care, but is that right? This presentation explores Skills for Care’s early research into the future of technology in social care and what this means for people, the workforce and wider society.

Speaking at: 11:30-12:00

Nadra Ahmed OBE DL

Chairman - National Care Association

• Nadra has been involved in the field of social care for over 30 years. Her background is in training and education, which has been the passion that drives her towards a quality service, underpinned and provided by a skilled workforce.
• Has been Chairman of NCA since 2001 and stepped down as a Trustee of Parkinson's UK in October 2018.
• Holds various positions within voluntary organisations, delivering services to vulnerable people in the community.
• Has been a member of a number of advisory committees in the DoH including a number at Ministerial level and served on government Taskforces.
• A regular contributor to journals and conferences and is frequently called upon by major media networks to represent the views of social care providers.
• In 2006 she was awarded the OBE for her services to Social Care.
• Deputy Lord Lieutenant of Kent and a Kent Ambassador.
• Awarded ‘Outstanding Contribution to the Business Community’

Speaking at: 12:15 - 12:45

Neil Eastwood

Neil Eastwood is a UK-based international speaker on frontline healthcare worker recruitment and retention.

He has spent many years studying the best practices of care recruiters around the world. Previously he was a director at a 10,000-staff care provider and studied at the University of Sheffield and Harvard Business School.

Neil is a sought-after presenter. His findings and recommendations have generated dramatic improvements in the volume and quality of frontline staff with a wide range of care providers. He presents across the UK, Europe and further afield.

Speaking at: 13:00 - 13:30

Tobi Alli-Usman

Digital Strategy Director - Smooth Digital

Tobi Alli-Usman is the founder & Director of Smooth Digital – A specialist Care Sector Digital Marketing Agency based in London whose core focus is generating measurable results.

Tobi works with Care Business Owners, Directors & Marketing Managers to help create & execute strategies for generating high-quality inbound leads which convert into care staff & profitable customers.

Success to Tobi isn't ‘generating more clicks' or 'getting more traffic’ to your website – for him, success can only be measured on the actual level of enquires generated from following and implementing the steps in their 'Aggressive Growth Blueprint'.

Tobi has 10 years of experience in marketing & sales and a huge passion for entrepreneurship.

If your business has the ambition to grow and would like to know the exact steps on how to achieve this then it would be worth a conversation.

Speaking at: 13:45 - 14:15

Taffy Gatawa

everyLIFE Technologies

Taffy brings a wealth of risk management and clinical governance experience, gained through many years of working in the health sector. Qualified nurse and holder of two MAs, Taffy has spoken nationally on the subject of risk management and patient safety, including collaborating with other experts to co-author and publish a text book on the subject.

Speaking at: 14:20 – 14:40

Rob Tovey

Head of Quality, Home Instead Senior Care

Rob started his social care career in 1982 as a residential child care worker in Enfield. After eight years of “front line” support work, Rob progressed through the management ranks, firstly with NACRO Supported Housing as both Project Leader and Regional Manager. He has been a director or CEO of three different charities, including serving ten years as CEO of Bethphage, a learning disability specialist provider in the West Midlands and Shropshire. Rob joined CQC as Head of Inspection for Adult Social Care in the North-West in 2014 where he helped roll out the new inspection methodology. After three years with the regulator, Rob returned to the provider side as Head of Quality with Home Instead Senior Care. His social care experience includes working with children, young homeless people, ex-offenders, children with life limiting conditions, adults with learning and physical disabilities and, most recently, older people. His particular interests are in making the voice of clients heard, partnerships with researchers to demonstrate the impact and value of homecare, the development of front line staff and an uncompromising approach to quality.

Speaking at: 14:40 - 15:00

Bridget Warr CBE

Chief Executive Officer, United Kingdom Homecare Association (UKHCA)

UKHCA is the professional association for providers of homecare services from the voluntary, public and independent sectors. Bridget has been UKHCA’s Chief Executive since July 2010, prior to which she was Chief Executive of Guide Dogs for six years, she is a registered social worker.

Bridget has held several trusteeships and is currently the independent chair of two committees for the deafblind charity, Sense. She chairs appeal panels for NHS England, the programme Board for the Care Provider Alliance and a multidisciplinary group for NHS England, finding ways of ensuring better use of homecare so that people can leave hospital in a timely and planned way.

Speaking at: 15:00 - 15:30


Pepper the robot, supported by his colleagues Gabriel Aguiar, Hannah Bradwell, and Professor Ray Jones will summarise the progress of the EPIC project in Cornwall. EPIC aims to help small companies develop products and services for health and care. These include, for example, use of companion robots, assistive devices, smart speakers, and apps. EPIC offers funding via a Challenge Fund to small companies in Cornwall and a similar project, Innovation in Health Ageing, is available in Devon.

Speaking at: 15:30 - 16:00

Other speakers are being confirmed and we will update further soon.

We will also add a timetable of speakers, CPD certified workshops and the events program will also be posted in due course.