Phoneta

🟢 Phoneta – Because Every Call Matters

Never miss another important call.
At Phoneta, we make sure your clients, residents, and families always feel heard. We are a UK-based telephone answering service, providing round-the-clock support so care professionals can focus on people, not phone lines.

👂 We’re Listening (So You Don’t Have To All the Time)

Care teams are pulled in every direction. That’s where we come in.
We support:

• 📞 Daytime overflow when reception is under pressure

• 🌙 Out-of-hours answering to give you peace of mind

• 🧠 Lone worker monitoring to help keep your staff safe

• 💬 Professional message taking and escalation, just the way you’d say it

We are not a call centre. We are part of your team, trained in the language of compassion and care.

💡 Why Care Providers Choose Phoneta

• Fewer missed calls mean better outcomes and happier families

• Reduced staff stress and better work-life balance

• Trusted by care homes, therapy practices, supported living providers and more

• Flexible services tailored to your needs

🧩 Fit Us Into Your Team

Whether you are a solo therapist or managing a multi-site care group, Phoneta fits in seamlessly. We scale with your service and support you every step of the way.