COTS 2026

This seminar explores when and why individuals may choose or need to directly employ their own care staff, such as seeking greater choice, continuity of care, flexibility, or control over how support is delivered. It provides a clear, practical overview of the key steps involved in becoming an employer, starting with defining job roles and care planning that reflect individual needs and outcomes. Attendees will gain an understanding of employer responsibilities and legal duties, including contracts, policies, and compliance, alongside essential considerations for payroll, pensions, and managing care-related finances. The session also covers the day-to-day realities of staff management, including recruitment, supervision, performance, safeguarding responsibilities, scheduling, and workforce planning to ensure safe and consistent care. Attention is given to staff support and wellbeing, recognising the importance of maintaining a resilient and motivated care team. Finally, the seminar outlines different ways these professional skills can be delivered. The aim is to equip attendees with the knowledge to make informed, sustainable choices about directly employing care staff.