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Safer Hospital Discharges Through Dorset’s Innovative Trusted Assessor Service
Dorset’s independent Trusted Assessor model is transforming the way care providers, health and social care work together to support safe and effective hospital discharges. This seminar explores how a collaborative, person-centred approach has created safer discharges, improved communication across organisations, and eliminate failed discharges by ensuring people return home with the right support in place such as discharge paperwork, equipment, outpatient appointments and timely transport to work around the patient and the provider.
Led by Anna Knight and Sarah Sewell, the session will provide practical insight into how the model operates across acute hospitals and community services, creating stronger partnerships between councils, providers, and NHS teams. Attendees will hear how trusted assessment processes can improve and enhance patient flow, reduce pressure on hospital beds, evidence care sector confidence, and deliver safer outcomes for the individuals we all support.
The seminar will also share lessons learned from implementing the Dorset model, including overcoming system challenges, embedding collaborative decision-making, and creating sustainable discharge pathways that work for both health and social care partners. Delegates will leave with practical ideas and transferable learning that can support their own discharge improvement programmes and integrated care ambitions.
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