2020 Exhibitors List | SWCE 2020 - South West Care Exhibition | Westpoint Exeter

2020 Exhibitors List

Stand 1

ASH Healthcare Training

Stand 3

Cass Stephens Group

Stand 4


In 2003, our founding partners, a care home owner and two software developers, identified a lack of care-focused software available on the market. Although care home systems were available for accounts and business administration, there was nothing designed around care records, created specifically for managers and care staff and so Ablyss Systems was born.

With the support of both her business partners, and her extensive experience of creating systems from the ground up, Sally White spearheaded the creation process of a Care Management System tailored for the needs of any care home; a mammoth task given the variety and greatly differing needs of the UK residential care home market.

Two years later, in 2005, after thorough research and development and much help and input from care home managers and owners, the Ablyss Care Management System was released.

The first offering of this system was CMS Desktop which still remains the beating heart of our software family. In line with new technology and hardware innovations, CMS Touch was released 2010, followed by CMS Tablet in 2013.
Throughout the years, as the software has evolved and our customer base has grown, so too has Ablyss Systems. We now have a dedicated team at our Cheshire based head office who continually develop the system and provide efficient, friendly support to all of our customers. Our regional care consultants
will assess your needs and are at hand to advise and guide you, while our training staff travel the length and breadth of Great Britain, keeping both new and existing customers up to date and confident with their CMS knowledge.

Ablyss Systems, and our Care Management System, continues to grow and evolve. Our excellent customer service, training and on-going development means that we will be here in the
market as your trusted software supplier for many years to come.

Stand 6


Germstar are proud to showcase our range of hand hygiene and infection control products at this years event. Germstar’s touch-free and Wipepod systems are fast becoming the product of choice for businesses who truly take hygiene in the workplace seriously.

We are also proud to demo our E-Reception Product.
Bringing your company in line with GDPR regulations

Stand 31

RD Johns Limited

Stand 33


Stand 39

Instacare Systems

InstaCare Systems is your local, independent specialist in nurse call and digital care planning. We supply everything from a pressure mat to a fully integrated nurse call system. We work with all of the leading manufacturers, providing engineers who are fully trained and supported by them. We are based in Exeter and only cover the South West. This means that our prices just can’t be beaten. Our priority is to help our customers keep costs down, extend the life of their existing equipment and ultimately be there with unbiased advice should systems eventually need to be replaced.

Stand 57

Torbay and South Devon NHS Trust

Torbay and South Devon NHS Foundation Trust is an integrated organisation providing acute health care services from Torbay Hospital, community health services and adult social care.

The Trust runs Torbay Hospital as well as five community hospitals, stretching from Dawlish to Brixham. We also provide health and social care to the local population.

We have around 500,000 face-to-face contacts with patients in their homes and communities each year and see over 78,000 people in our A&E department annually. We serve a resident population of approximately 286,000 people, plus about 100,000 visitors at any one time during the summer holiday season.

We employ approximately 6,000 staff including frontline health and social care staff, such as nurses, occupational therapists, social workers, consultants, and physiotherapists who work in your home and from a range of different premises across Torbay and south Devon such as community hospitals and clinics. We also have over 800 volunteers who make a difference each and every day to the people we care for.

Our purpose is to provide safe, high-quality care and social care at the right time and in the right place to support the people of Torbay and South Devon to live their lives to the full. This means that as an organisation we want people to:

Be empowered to manage their own health and care needs
Work in partnership with professionals
Only tell us their story once
Access seamless care easily
Have care in or close to home, whenever appropriate
Work together as a community to look after health and care needs.

Stand 73

Alarm Radio Monitoring

Easy to use wireless nurse call and staff alarm systems supplied and installed by Alarm Radio Monitoring (ARM).

At ARM, we have been manufacturing, supplying and installing our wireless nurse call and staff alarm systems for over 28 years. Our wireless systems are quick and easy to install, with minimum disruption to residents or staff.

Assistive technology sensors or monitors, can be plugged into the call point to enhance your system and provide extra care to those who need it when they need it.

To help prevent the spread of infection, call points incorporate anti-microbial additives and the resident handsets are IP67 rated to enable dip sterilisation.

Call logging software records a full audit trial of events and allows management reports to be viewed/saved/printed.

Systems are easy to use and are supported 24/7, 365 days a year by an engineer manned helpline.
Combining an ARM nurse call and ARM staff alarm system together means you can provide care and safeguard your staff, using just one system.
One system two solutions.

Stand 74 & 77 (Reserved)

Porter Dodson Solicitors

Specialist Care Sector support across the South West.

Porter Dodson’s specialist care team appreciates the burden placed upon providers in the care sector by the almost continual flow of changes to the law and regulations in this area. Equally, we understand that as a care provider you are operating a business and therefore require proactive and cost-effective legal advice.

Free Consultation at the Innovative Care Exhibition 2019

Please visit our stand, number 45, and speak to one of our specialist legal advisers about issues which may be facing you as a manager or owner of a Care business.

Our team is committed to assisting you whatever the issues you face. Quite simply, it is our desire to be your long-term trusted advisor.

We are able to assist in the following areas:
• Employment and HR
• Regulatory issues
• Preparing for a CQC inspection and associated issues
• Safeguarding issues
• Expanding, acquiring or selling a care home or site
• Business formation, including the creation of partnerships and companies
• Training and personal development
• Business restructure
• Disputes, credit control and debt collection
• Care funding issues for care service users and their families

If you would rather speak to us after Innovative Care 2019 then please email adrian.poole@porterdodson.co.uk, ring 01935 846802 or visit www.porterdodson.co.uk

Stand 82


CareDocs is the UK’s leading care management solution, offering full synchronicity across numerous devices for any care setting, trusted by residential and nursing homes through to specialist care and domiciliary care agencies. Available on the cloud, CareDocs is highly innovative yet easy to use, which is why we are chosen by care managers nationwide. Renowned for supporting our customers, we provide enhanced data security, unlimited technical help, on-site training, and frequent updates to the program, making us a truly complete care management solution.

This year we released a cloud-based version of our famous care management software. CareDocs Cloud provides added flexibility, the ability to work from anywhere, added security and much more. CareDocs Cloud is providing significant flexibility to those who have moved to our new product and is already assisting in improving care homes across the UK. Here at CareDocs, we strive to assist in delivering person-centred care to those who need it most – we build from the feedback from our customers to evolve to meet the needs of those you care for.

CareDocs representatives will be on hand at the Innovative Care Exhibition to spread the word of CareDocs and our care management system. Whether you are considering implementing CareDocs, or just have a question about our software’s functionalities, we look forward to talking to you at the first care show in the Southwest since 2008. We look forward to meeting you there.

Stand 102

Workwear Online Ltd

Stand 105

My Learning Cloud

Stands 111

Ocean Health Care

Stand 113

Merlin MH Centre

The Merlin MS Centre is an independent charity located in mid-Cornwall. The purpose-built Centre provides a range of support and therapies predominantly for people whose lives are affected by Multiple Sclerosis (MS) but also for those with other neurological conditions such as Parkinson’s, Stroke, ME/Chronic Fatigue Syndrome.

 MS is a chronic condition that affects the central nervous system. Symptoms include loss of mobility, visual impairment, decreased cognitive function, incontinence, and difficulties with speech or swallowing.

People who attend the Centre can access a range of therapies including individual and group physiotherapy, hydrotherapy, occupational and exercise therapy; podiatry; oxygen therapy (breathing 100% oxygen in a pressurised environment); health and well-being therapies, such as holistic massage, reflexology and Bowen. These can help people better manage their symptoms; improve mobility, strength, flexibility, and circulation; improve sleep patterns; help with pain management and reduce stress and anxiety.

The Centre also offers counselling, carer support, advice and information. All clients are registered and are given a health assessment before therapies are undertaken, but they do not need to be referred by a health professional to access the Centre. A free mini-bus service, suitable for wheelchair users, is available for clients if they have no other means to access the Centre.

A day respite service, which can enable individuals to gain new skills; improve social interaction and self-confidence; and reduce depression and isolation, is also provided. Clients have a structured day of activities which includes exercises, workshops, choice of therapies, lunch and rest. Importantly, it enables carers to have a break from their caring role.

The charity receives no Government funding and therefore derives its income, currently nearly £600,000 a year, from fundraising activities in the community; hiring of the Centre’s conference and therapy rooms to external clients, plus income from grant making trusts.

Stands 114 & 115


Stands 116-128


Stand 144 & 145

Linda Hurr, West Cornwall Back Care Clinic


Experience the Theraflex Vertebral Mobiliser for long lasting relief from Back Pain and Associated problems like neck and shoulder pain, low back pain, sciatic pain plus postural correction. Usually only 1 or 2 sessions required.


Stand 150


Apetito are dedicated experts in nutritious, sustainably sourced food for older people. We are passionate about sharing our expertise with our customers through genuine partnerships, to empower them to create an exceptional dining experience with great food that is shared and enjoyed.

We do not operate a one size fits all approach but are adaptable and flexible to rise to any challenge. Come and talk to us today about how we can partner with you to support the health and wellbeing of your residents. And why not try some of our tasty food while you’re at it!

Stand 151


Employing staff is not as difficult that many would have you believe. The team at Sekoya Specialist Employment Services can provide practical, easy to understand help on whatever employment issues arise in your business.

We can meet with you to discuss your needs and can provide a bespoke solution to any employment problems that may arise.  Our team are well placed to assist with difficult situations and are highly specialised in terms of TUPE transfers and redundancies, preparation of contracts of employment and restrictive covenants etc.

Our team consists of three employment solicitors and one HR advisor meaning we are well placed to quickly assist in any situation as it arises, be it preparing a suite of employment documentation, assisting with human resources generally or providing in-house support when required.

We can prepare bespoke contracts of employment covering all levels of employees from casual staff right through to Director Service Agreements. 

We provide in-house training to employees, and specialise in providing an interactive equality training session (in conjunction with Toby Gorniak of The Street Factory, a charity based in Plymouth who provide assistance to disaffected young people).

Our Facebook page is regularly updated with easy to read employment articles and snippets of useful information, and it can be found at www.facebook.com/SekoyaSES.

Please give us a call for further information on the services we can provide.  Tel: 01872 306100 or email our Practice Manager at kim@sekoya.com


Stand 155

Quality Compliance Systems

Stands 162 & 166


Stand 167 (Reserved)

Sapphire Consulting Group

Sapphire Consulting Group are compliance specialists who provide services in data protection and anti-money laundering to businesses and organisations, from the initial audit or risk assessment through to the required policies and training. We work with organisations and businesses of all sizes, from large multi-nationals to schools and charities.

Stand 170

Llawnroc Group

As Business consultants our passion is re-investing our skills and knowledge in you and your business, in a relaxed and informative way.

You will achieve a good return on any level of investment you make working with us.

Stand 171

Skills for Care

Skills for Care helps create a well-led, skilled and valued adult social care workforce.

We’re a trusted independent charity with over 18 years’ experience, working as a delivery partner for the Department of Health and Social Care. We also work closely with related services such as health and housing.

We support adult social care employers to deliver what the people they support need and what commissioners and regulators expect. We do this by helping them get the best from their most valuable resource – their people. Our practical support helps employers recruitdevelop and lead their staff – and retain them.

Our local South West team can provide information on our tools, offer tailored support and can put you in touch with local networks, initiatives, and opportunities.

We’re also the membership organisation for registered managers in England. Whether you’re just starting out in your career, or are an experienced registered manager, we support you to develop your skills, knowledge and confidence to lead a well-led service. Through our day-to-day work with managers, research and consultation activities, we understand and respond to the opportunities and challenges facing registered managers.

Our local registered manager networks are a great source of information, offer access to guest speakers, including the CQC, and support from other managers.

Stand 177 (Reserved)

Gylly Tech

Gylly Tech are a Technical Solutions Provider supporting Businesses across the South West and beyond. Are aim is to take the hassle out of Technology for your business. We will become your IT partner and outsourced IT Team and unlike traditional re-active IT support, we work with you constantly to develop long term Technical Strategies and ensure all the solutions you implement are fit for purpose and maintained to a high standard.

The team at Gylly Tech have a vast range of services on offer including IT Support, VoiP Telephone Solutions, CCTV Installations, IT Security Solutions, Guest WiFi, and so much more.

You can find all the details regarding our team, our extensive services and how get in touch here at https://www.gylly.com or call the team on 01209 316316

Stands 187

Standex Systems Ltd

Stand 208 (Reserved)

Mindmaps Wellbeing Ltd


evacare are an independent/assistive living manufacturer and supplier originating from Sydney, Australia. Our UK team was established at the start of 2018 to complement our existing warehousing and distribution networks across the UAE, U.S., Turkey, Australia and New Zealand.

At evacare we are passionate about helping people with mobility issues maintain their independence. We offer a vast range of grab rails and living aids designed to assist individuals to go about their daily lives safely & independently. Naturally, functionality is the key design consideration when it comes to independent living aids, although here at evacare, we believe that functionality need not compromise style. We’re of the view that independent living aids should complement the style of your bathroom, rather than detract from it. 

We are aiming to expand across the UK market by not only introducing stylish living aids, but also adhering to our other core values; introducing innovative and affordable high-quality independent living products to the market.

Please come and visit the evacare stand, located next to the keynote speaker area, to come and meet the team and explore our product range.