2020 Exhibitors List | SWCE 2020 - South West Care Exhibition | Westpoint Exeter

2020 Exhibitors List

Stand 1

ASH Healthcare Training

We, at ASH Healthcare Training, have an outstanding reputation, not only for delivering 1st class training, that is current, informative and tailor made to suit your needs, but our staff and colleagues have an enviable knowledge and skills base, as well as a professional manner. We do not hesitate to go the extra mile for you. 

With national coverage, and specialist, professionally qualified trainers, to ensure that the delivery of care is right for you. First time, every time. 

Our specialists include:-

A University professor of Nursing, A MacMillan nurse, Diabetes specialist nurses, A Head and Neck specialist, Emergency nurses, Tissue Viability specialists and two Dr’s of Nursing, some of whom have had research articles and even textbooks published.

With this range of nurse trainers, we can provide training on a wide range of subjects, from basic life support or safeguarding, to Tracheostomy care and Insulin administration. As well as NVQ’s and Apprenticeships in Health and Social Care from Levels 2-5.

As you can see, with a great team, working together, to deliver expert knowledge, in accordance with the NMC Professional Code of Conduct (2018), we make learning fun and informative, using a variety of training techniques to make your learners learning enjoyable and effective. 

We also provide work sheets, quizzes etc….. to enhance their experiences. 

Tell us YOUR needs, we will be there for you

Our motto is ‘Training is our passion, your achievement is our gift’. 

Stand 3


InsurewithCare is a lot more than just another insurance broker for care providers. With InsurewithCare you can expect:

  • Real insurance advice – from insurance professionals who understand the care sector, and who will work with you to ensure that your insurances provide the cover and protection that your business actually needs
  • Risk management advice – helping you to run your business in a safer and more compliant manner.
  • Security – InsurewithCare is underwritten by a AA Rated leading insurance provider
  • A policy you can rely on – insurance policies for care providers can vary immensely. We are confident that our policy wording is one of the best available in the UK insurance market, meaning that you can rely on it should you need to make a claim
  • Claims service – we work with our clients throughout the claims process. We meet with insurers’ Loss Adjusters, and will appoint our own Adjuster to work for you if required, deal with the claims department and most importantly do our utmost to diminish the financial, time and emotional impact of a claim on your business.
  • Your business to be presented correctly to the Underwriter – The Insurance Act 2015 means that it now more imperative than ever you make a Fair Presentation of Risk to your Insurers. By getting to know your business, combined with our market knowledge, we will make sure that the underwriters of InsurewithCare fully understand exactly what it is you do.

 We are very proud of what InsurewithCare can offer you. It really is a new perspective for insurance for Care Providers.

Give us a call on 01452 300888 to talk through your requirements, or visit insurewithcare.co.uk

Stand 4


In 2003, our founding partners, a care home owner and two software developers, identified a lack of care-focused software available on the market. Although care home systems were available for accounts and business administration, there was nothing designed around care records, created specifically for managers and care staff and so Ablyss Systems was born.

With the support of both her business partners, and her extensive experience of creating systems from the ground up, Sally White spearheaded the creation process of a Care Management System tailored for the needs of any care home; a mammoth task given the variety and greatly differing needs of the UK residential care home market.

Two years later, in 2005, after thorough research and development and much help and input from care home managers and owners, the Ablyss Care Management System was released.

The first offering of this system was CMS Desktop which still remains the beating heart of our software family. In line with new technology and hardware innovations, CMS Touch was released 2010, followed by CMS Tablet in 2013.
Throughout the years, as the software has evolved and our customer base has grown, so too has Ablyss Systems. We now have a dedicated team at our Cheshire based head office who continually develop the system and provide efficient, friendly support to all of our customers. Our regional care consultants
will assess your needs and are at hand to advise and guide you, while our training staff travel the length and breadth of Great Britain, keeping both new and existing customers up to date and confident with their CMS knowledge.

Ablyss Systems, and our Care Management System, continues to grow and evolve. Our excellent customer service, training and on-going development means that we will be here in the
market as your trusted software supplier for many years to come.

Stand 31

RD Johns Limited

Stand 33


Stand 37-38


OMI are pioneers in the development of motion-activated projections on floors/walls and tables for multi-sensory use.

Their award winning Mobii interactive table provides adults in care with meaningful person-centred activities that encourage movement, positive outlook, communication and social connectedness with powerful visuals, games, quizzes, music, natural world and reminiscence content.

Stand 39

Instacare Systems

InstaCare Systems is your local, independent specialist in nurse call and digital care planning. We supply everything from a pressure mat to a fully integrated nurse call system. We work with all of the leading manufacturers, providing engineers who are fully trained and supported by them. We are based in Exeter and only cover the South West. This means that our prices just can’t be beaten. Our priority is to help our customers keep costs down, extend the life of their existing equipment and ultimately be there with unbiased advice should systems eventually need to be replaced.

Stand 40

everyLIFE Technologies

everyLIFE provides the “PASSsystem” suite of care-planning software and apps to the UK’s homecare, reablement and residential care sectors.  Provided on a SaaS basis since February 2015 and on a monthly payment structure, the PASSsystem is used by ~700 care businesses throughout the UK.  


The PASSsystem digital care planning and management platform provides a single view of care records in real time on both desktop and mobile devices. From initial enquiry and service user assessment through medications (MAR charts), task changes to outcome reviews, PASSsystem automates care management processes while promoting safe medicines administration.  


openPASS” is a sister application that provides consented customers, family members and additional health professionals with inclusive access to real-time care plans and records in the PASSsystem. 


Together, everyLIFE’s PASSsystem and openPASS are proven* to: 

·         better manage risk 

·         realise business efficiencies 

·         aid delivery of high-quality care  

·         demonstrate accountability to services users, families and regulators 


everyLIFE is a Founding Member of the Care Software Providers Association (CASPA). 


Improving care through digital care planning: An evaluation of the PASSsystem by the Social Care Institute for Excellence. SCIE March 2019. Available at https://www.scie.org.uk/ 

Stand 56


The future in care providing.

An app for self employed carers/nurses and care providers to link up in order to cover shifts that providers cannot cover.

Through the app workers can command a fairer hourly rate.

Companies can save money compared to agency cost.

Even better providers get to choose who they want to cover the shifts.

A search bar is available to find staff with certain skills and training such as autism, mental health, epilepsy and dementia as well as many others.

The app records an invoice for the workers and at the click of a button sends the invoice directly to the provider via e.mail.

Everything is set up for ease and speediness making life so much easier and efficient,

Finding workers has never been so easy and this is what directcarehub is all about.

A provider can read the profiles of the staff who have applied to cover shifts before choosing who they would like.

The staff can view the homes profile before agreeing on a shift.

Training certificates, DBS , skills  and brief description of the worker is available within the staff profile.

A calendar for staff as they are accepted for work their calendar automatically fills in, so they know when they are working.

Message through the app so you can keep in touch.

These are just some of the benefits of directcarehub.

Stand 57

Torbay and South Devon NHS Trust

Torbay and South Devon NHS Foundation Trust is an integrated organisation providing acute health care services from Torbay Hospital, community health services and adult social care.

The Trust runs Torbay Hospital as well as five community hospitals, stretching from Dawlish to Brixham. We also provide health and social care to the local population.

We have around 500,000 face-to-face contacts with patients in their homes and communities each year and see over 78,000 people in our A&E department annually. We serve a resident population of approximately 286,000 people, plus about 100,000 visitors at any one time during the summer holiday season.

We employ approximately 6,000 staff including frontline health and social care staff, such as nurses, occupational therapists, social workers, consultants, and physiotherapists who work in your home and from a range of different premises across Torbay and south Devon such as community hospitals and clinics. We also have over 800 volunteers who make a difference each and every day to the people we care for.

Our purpose is to provide safe, high-quality care and social care at the right time and in the right place to support the people of Torbay and South Devon to live their lives to the full. This means that as an organisation we want people to:

Be empowered to manage their own health and care needs
Work in partnership with professionals
Only tell us their story once
Access seamless care easily
Have care in or close to home, whenever appropriate
Work together as a community to look after health and care needs.

Stand 73

Alarm Radio Monitoring

Easy to use wireless nurse call and staff alarm systems supplied and installed by Alarm Radio Monitoring (ARM).

At ARM, we have been manufacturing, supplying and installing our wireless nurse call and staff alarm systems for over 28 years. Our wireless systems are quick and easy to install, with minimum disruption to residents or staff.

Assistive technology sensors or monitors, can be plugged into the call point to enhance your system and provide extra care to those who need it when they need it.

To help prevent the spread of infection, call points incorporate anti-microbial additives and the resident handsets are IP67 rated to enable dip sterilisation.

Call logging software records a full audit trial of events and allows management reports to be viewed/saved/printed.

Systems are easy to use and are supported 24/7, 365 days a year by an engineer manned helpline.
Combining an ARM nurse call and ARM staff alarm system together means you can provide care and safeguard your staff, using just one system.
One system two solutions.

Stand 74 & 77 (Reserved)

Porter Dodson Solicitors

Specialist Care Sector support across the South West.

Porter Dodson’s specialist care team appreciates the burden placed upon providers in the care sector by the almost continual flow of changes to the law and regulations in this area. Equally, we understand that as a care provider you are operating a business and therefore require proactive and cost-effective legal advice.

Free Consultation at the Innovative Care Exhibition 2019

Please visit our stand, number 45, and speak to one of our specialist legal advisers about issues which may be facing you as a manager or owner of a Care business.

Our team is committed to assisting you whatever the issues you face. Quite simply, it is our desire to be your long-term trusted advisor.

We are able to assist in the following areas:
• Employment and HR
• Regulatory issues
• Preparing for a CQC inspection and associated issues
• Safeguarding issues
• Expanding, acquiring or selling a care home or site
• Business formation, including the creation of partnerships and companies
• Training and personal development
• Business restructure
• Disputes, credit control and debt collection
• Care funding issues for care service users and their families

If you would rather speak to us after Innovative Care 2019 then please email adrian.poole@porterdodson.co.uk, ring 01935 846802 or visit www.porterdodson.co.uk

Stand 82


CareDocs is the UK’s leading care management solution, offering full synchronicity across numerous devices for any care setting, trusted by residential and nursing homes through to specialist care and domiciliary care agencies. Available on the cloud, CareDocs is highly innovative yet easy to use, which is why we are chosen by care managers nationwide. Renowned for supporting our customers, we provide enhanced data security, unlimited technical help, on-site training, and frequent updates to the program, making us a truly complete care management solution.

This year we released a cloud-based version of our famous care management software. CareDocs Cloud provides added flexibility, the ability to work from anywhere, added security and much more. CareDocs Cloud is providing significant flexibility to those who have moved to our new product and is already assisting in improving care homes across the UK. Here at CareDocs, we strive to assist in delivering person-centred care to those who need it most – we build from the feedback from our customers to evolve to meet the needs of those you care for.

CareDocs representatives will be on hand at the Innovative Care Exhibition to spread the word of CareDocs and our care management system. Whether you are considering implementing CareDocs, or just have a question about our software’s functionalities, we look forward to talking to you at the first care show in the Southwest since 2008. We look forward to meeting you there.

Stand 88


At Link-ages we passionately believe that technology has the ability to improve the lives of everyone, and that older people requiring care should be able to benefit from technology in a way that suits them. Our custom-built applications allow older people, their family and friends, and care staff to communicate easily and safely. Using Link-ages, memories can be made and shared via messaging, video chat and photo archiving, allowing residents and care staff to share precious moments with families, helping to keep residents connected with their loved ones. Link-ages is safe, private and accessible, making it ideal for all residents, even those who have little experience with technology. But our apps are not just for residents – Link-ages helps families to feel more involved with the care of their loved ones, and even allows residents to connect with each other to stimulate conversation and bring people together.

Stand 101

Workwear Online

Workwear Online provide a wide range of healthcare clothing from Tunics to Scrubs, come see us on stand 101 and see how much we can save your business.

Stand 102

Disability Cornwall

Welcome to Disability Cornwall & Isles of Scilly. We are a values based, user-led charitable company with a mission to represent, include, support and empower people living with a long term health condition or disability, their families and carers in Cornwall & the Isles of Scilly. We also support community organisations and businesses to develop more inclusive approaches to meeting the needs of their clients and customers.

Cornwall and the Isles of Scilly has a higher than average proportion of people whose day-to-day lives are limited by a long term health condition or disability, equating to 114,023 or 21.33% of the population, much higher than the UK average.

Stand 105

My Learning Cloud

My Learning Cloud was born in 2012 from the desire to provide a Learning Environment and suite of online elearning courses designed for the health and social care sector.

In 2016 we became the first elearning provider in England to be endorsed by Skills for Care, in fact we helped write the endorsement framework.

Our passion and drive has helped us to develop over 70 CPD endorsed elearning courses and an engaging and interactive Learning Environment at the forefront of learning within health and social care.

We can support all formats of learning within our amazing Learning Environment, designed to empower the learner and the organisation together.

We are a pioneering social enterprise and everything we do is a result of our people. Our team of industry-leading thinkers allow us to be creative and solution focused to offer the best learning experiences within health and social care. 

My Learning Cloud is at the forefront of new ways of learning within health and social care, and we understand that potentially every line of code we write could change someone’s life.

Stands 111

Ocean Health Care

Stand 113

Merlin MH Centre

The Merlin MS Centre is an independent charity located in mid-Cornwall. The purpose-built Centre provides a range of support and therapies predominantly for people whose lives are affected by Multiple Sclerosis (MS) but also for those with other neurological conditions such as Parkinson’s, Stroke, ME/Chronic Fatigue Syndrome.

 MS is a chronic condition that affects the central nervous system. Symptoms include loss of mobility, visual impairment, decreased cognitive function, incontinence, and difficulties with speech or swallowing.

People who attend the Centre can access a range of therapies including individual and group physiotherapy, hydrotherapy, occupational and exercise therapy; podiatry; oxygen therapy (breathing 100% oxygen in a pressurised environment); health and well-being therapies, such as holistic massage, reflexology and Bowen. These can help people better manage their symptoms; improve mobility, strength, flexibility, and circulation; improve sleep patterns; help with pain management and reduce stress and anxiety.

The Centre also offers counselling, carer support, advice and information. All clients are registered and are given a health assessment before therapies are undertaken, but they do not need to be referred by a health professional to access the Centre. A free mini-bus service, suitable for wheelchair users, is available for clients if they have no other means to access the Centre.

A day respite service, which can enable individuals to gain new skills; improve social interaction and self-confidence; and reduce depression and isolation, is also provided. Clients have a structured day of activities which includes exercises, workshops, choice of therapies, lunch and rest. Importantly, it enables carers to have a break from their caring role.

The charity receives no Government funding and therefore derives its income, currently nearly £600,000 a year, from fundraising activities in the community; hiring of the Centre’s conference and therapy rooms to external clients, plus income from grant making trusts.

Stands 114 & 115


Stands 116-128


CLH Healthcare are very excited to be attending The South West Care Exhibition just a few miles from our Head Office here in Exeter.

While many attendees would no doubt know of CLH and be regular customers, for those of you that don’t know us, we are the largest Specialist Care Home Supplier in the South West and have been serving the region extensively since 1975.

We focus on quality care equipment and care disposables. Our focus is not on the cheapest products – it’s on the most cost effective long-term solution. Through this approach the team at CLH have become trusted advisors. Our customers know that we only supply equipment that will stand up to the rigours of the Care Home, and that all products are sourced from suppliers that we know and trust. We have built a reputation and are valued for our transparent approach. To control spend on disposables, we periodically visit our clients armed with powerful reports which enable us to drill into the largest areas of spend together, providing solutions to achieve real savings without reducing quality.

All of our team aim to provide the highest levels of customer service, and strive to exceed our ethos – “Committed to Care”.

At The South West Care Exhibition we will be displaying a selected range of products across a number of stands, alongside some of our trusted suppliers.
For those of you looking out for Innovative products, make sure you come and see our new, state of the art 40” Touch Screen Digital Interactive Table. This excellent product enables residents, carers and family to interact as never before, helping provide outstanding care.

Stand 144 & 145

Linda Hurr, West Cornwall Back Care Clinic


Experience the Theraflex Vertebral Mobiliser for long lasting relief from Back Pain and Associated problems like neck and shoulder pain, low back pain, sciatic pain plus postural correction. Usually only 1 or 2 sessions required.

Stand 150


Apetito are dedicated experts in nutritious, sustainably sourced food for older people. We are passionate about sharing our expertise with our customers through genuine partnerships, to empower them to create an exceptional dining experience with great food that is shared and enjoyed.

We do not operate a one size fits all approach but are adaptable and flexible to rise to any challenge. Come and talk to us today about how we can partner with you to support the health and wellbeing of your residents. And why not try some of our tasty food while you’re at it!

Stand 155

Quality Compliance Systems

Stands 162 & 166


LifeVac is the only non-invasive airway clearance device and only airway clearance device with independent medical testing, peer reviewed publications and medical abstracts proving safety, effectiveness and lives saved.

LifeVac Europe is a family operated business that has worked with and equipped over 2900 care and nursing homes across the UK from small independent care homes to some of the largest care providers such as HC-One and Four Seasons Health Care. We are very passionate about saving lives and giving peace of mind. LifeVac has saved over 40 lives from choking to death and many of these lives have been in the care sector when standard BLS fails. We are on a mission to end one of the leading causes of accidental death in adults over the age of 65. LifeVac Europe are proud to be the leader in airway clearance device technology.


Stands 163

Ulysses (UDMS Ltd)

Ulysses (UDMS Ltd), a leading software developer for the care industry, with 27+ years’ experience, specialises in providing IT solutions for 150+ customers throughout the UK who deliver one or more of the following Care services:

  • Domiciliary/Homecare
  • Care of the Elderly
  • Extracare
  • Reablement
  • Hospital Discharge/Emergency Care
  • Supported Living
  • Outcomes based community care, including delivery by 3rd sector providers
  • Sheltered Housing and many other care applications
  • Community Link services

Ulysses portfolio includes:

Ulysses Connected Care (Scheduling Web edition, Mobile app, eForms) SaaS: comprehensive, integrated, real time operations management suite, covering the complexities of organising and delivering care services.

Ulysses Connected Workforce SaaS: visit data processing, self-billing platform for commissioners handling external provider electronic monitoring data collected via Ulysses / 3rd party monitoring services and scheduling systems. Assists commissioners by enabling payment for what is delivered. Helps providers receive prompt, accurate payments.

OnePathway SaaS: Outcomes Framework-based 3rd sector business process platform e.g. for handling MH patients, walk-in, homeless, rough sleepers.

Ulysses Community Link (Field Service), Mobile app, eForms SaaS: operations management suite for community equipment, tele health/tele care providers managing visits to service users, equipment allocations, inventory, maintenance.

UK hosting and Support Desk 24×7.

Customisation, integration + bespoke development targeting 100% compliance.

Stand 167 (Reserved)

Sapphire Consulting Group

Sapphire Consulting Group are compliance specialists who provide services in data protection and anti-money laundering to businesses and organisations, from the initial audit or risk assessment through to the required policies and training. We work with organisations and businesses of all sizes, from large multi-nationals to schools and charities.

Stand 170

Business Companion

Business Companion provides free, impartial legal advice and information for businesses and individuals that need to know about trading standards and consumer protection legislation.

The government sponsored information website provides free impartial legal guidance to help business owners untangle what is sometimes a complicated and confusing world of trading standards and consumer protection legislation.

Designed to offer a basic understanding of how the law views businesses that sell goods and or services to consumers. Quick guides provide the answers and direct you to more in-depth and specific guidance that delivers the detail.

The site is sponsored by Department for Business, Energy and Industrial Strategy (BEIS) and hosted by the Chartered Trading Standards Institute.

We will launch our Care Home Complaint Guide at the show providing important advice for care home managers and owners.

Stand 171

Skills for Care

Skills for Care helps create a well-led, skilled and valued adult social care workforce.

We’re a trusted independent charity with over 18 years’ experience, working as a delivery partner for the Department of Health and Social Care. We also work closely with related services such as health and housing.

We support adult social care employers to deliver what the people they support need and what commissioners and regulators expect. We do this by helping them get the best from their most valuable resource – their people. Our practical support helps employers recruitdevelop and lead their staff – and retain them.

Our local South West team can provide information on our tools, offer tailored support and can put you in touch with local networks, initiatives, and opportunities.

We’re also the membership organisation for registered managers in England. Whether you’re just starting out in your career, or are an experienced registered manager, we support you to develop your skills, knowledge and confidence to lead a well-led service. Through our day-to-day work with managers, research and consultation activities, we understand and respond to the opportunities and challenges facing registered managers.

Our local registered manager networks are a great source of information, offer access to guest speakers, including the CQC, and support from other managers.

Stand 177 (Reserved)

Gylly Tech

Gylly Tech are a Technical Solutions Provider supporting Businesses across the South West and beyond. Are aim is to take the hassle out of Technology for your business. We will become your IT partner and outsourced IT Team and unlike traditional re-active IT support, we work with you constantly to develop long term Technical Strategies and ensure all the solutions you implement are fit for purpose and maintained to a high standard.

The team at Gylly Tech have a vast range of services on offer including IT Support, VoiP Telephone Solutions, CCTV Installations, IT Security Solutions, Guest WiFi, and so much more.

You can find all the details regarding our team, our extensive services and how get in touch here at https://www.gylly.com or call the team on 01209 316316

Stands 187

Standex Systems Ltd

Stands 188

HR Dept

As your HR Dept, we provide your business with everything a large corporate would expect from its own in-house human resource team. The only difference is that you don’t have to pay to keep us in-house.

From providing a single employee contract, to taking on all your human resources problems, we can provide the level of HR support that your business needs. We don’t sell solutions, but design support to suit your individual company. Our sensible, down-to-earth approach means we will work with you to find the best, and most cost effective, HR support for your business.

Our services include:

  • Advice line backed by tribunal insurance
  • Recruitment
  • Contracts of employment and staff handbooks
  • Absence Management
  • Performance Management
  • Disciplinary and grievance hearings
  • Dismissals
  • Redundancy projects and outplacement
  • Training and development, including e-learning specific to the Care sector
  • Payroll
  • Occupational Health Assessments
  • DBS checks

Why spend hours wrestling with complex employment issues when the answer is just a phone call away? You’ll be surprised at how little it costs and, if you end up on the wrong side of a tribunal, can you really afford the alternative?

Stand 208 (Reserved)

Mindmaps Wellbeing Ltd


evacare are an independent/assistive living manufacturer and supplier originating from Sydney, Australia. Our UK team was established at the start of 2018 to complement our existing warehousing and distribution networks across the UAE, U.S., Turkey, Australia and New Zealand.

At evacare we are passionate about helping people with mobility issues maintain their independence. We offer a vast range of grab rails and living aids designed to assist individuals to go about their daily lives safely & independently. Naturally, functionality is the key design consideration when it comes to independent living aids, although here at evacare, we believe that functionality need not compromise style. We’re of the view that independent living aids should complement the style of your bathroom, rather than detract from it. 

We are aiming to expand across the UK market by not only introducing stylish living aids, but also adhering to our other core values; introducing innovative and affordable high-quality independent living products to the market.

Please come and visit the evacare stand, located next to the keynote speaker area, to come and meet the team and explore our product range.